Shipping and Delivery Policy

1. Processing Time

All orders are processed and dispatched within 1-3 business days. Orders are not shipped or delivered on Sundays or National holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

We offer Free Shipping on orders over ₹999. For orders below this amount, standard shipping charges will be calculated and displayed at checkout.

Delivery typically takes 4-7 business days across India depending on your pin code and the efficiency of our courier partners.

3. Order Tracking

Once your order has shipped, you will receive an email and SMS containing your tracking number(s). The tracking number will be active within 24 hours.

4. Damages

Vedha Gems is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.